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Does Digital Government Make Sense? Sure, but Funding, Security are in the Way, Workers Say

April 02, 2014

Xerox underwrote FedScoop's 2014 Digital Government Study. FedScoop is a government IT media company and is the government IT community’s platform for education and collaboration.

HR Services <unknown> <unknown> United States

New Global Survey Finds Companies are Increasing the Use of Cash Long-Term Incentives for Employees

March 26, 2014

A survey released by Buck Consultants, A Xerox Company (NYSE: XRX), found a significant increase across the globe in the use of cash-based long-term incentives (LTI) as part of employee compensation programs.

<unknown> <unknown> Research and Development <unknown> United States

Xerox Scientists Use Avatars, Games to Improve Customer Service

March 20, 2014

Call centers, vitally important to businesses such as airlines and credit card companies, often have agents who say they feel isolated, receiving little feedback on how they are interacting with customers. To help, Xerox researchers have invented software that uses gaming techniques to provide feedback and encourage teamwork.

Transportation Services Government Processing Services IT Services <unknown> <unknown> <unknown> United States

Xerox-Government and Transportation Sector Technology Delivery Center Achieves ISO 9001 Quality Management System Certification

March 06, 2014

Xerox (NYSE: XRX) today announced that its Government and Transportation Sector Technology Delivery Center (GTS TDC) has achieved ISO 9001:2008 Quality Management System Certification.

Healthcare Services <unknown> <unknown> United States

Xerox Selected to Implement PatientPoint Technology to Help Improve Healthcare

February 25, 2014

Xerox (NYSE: XRX) will help doctors improve patient engagement and delivery of care, following a $28 million contract with PatientPoint.

Transportation Services <unknown> Customers <unknown> Solutions United States

HELP, Inc. Selects Xerox to Support Motor-Carrier Technology

February 13, 2014

HELP, Inc., a non-profit, public-private partnership dedicated to motor-carrier safety, has selected Xerox (NYSE: XRX) to provide technology solutions, site operations and customer service for PrePass.

Healthcare Services Research and Development <unknown> United States

Xerox Expands Healthcare Research at Hospitals in India, New York

February 06, 2014

Healthcare Services Government Processing Services <unknown> <unknown> United States

Xerox Helps Department of Veteran’s Affairs Automate Healthcare Claims Pricing

January 28, 2014

Xerox (NYSE: XRX) has been selected to improve the healthcare claims pricing strategy for the Department of Veteran Affairs, Veterans Health Administration (VHA).

<unknown> Corporate <unknown> United States

Xerox Expands European Customer Care Expertise with Acquisition of Invoco

December 20, 2013

Xerox (NYSE: XRX) today announced an agreement to acquire German-based Invoco Holding GmbH, expanding its European customer care services. The transaction is expected to close following the completion of customary closing conditions.

<unknown> <unknown> <unknown> United States

Xerox Survey Reveals Compliance Pressure Impacting eMortgage Initiatives

December 18, 2013

Pressure to comply with industry regulations and standards is the greatest factor impacting eMortgage and paperless initiatives, according to 88 percent of respondents in Xerox’s (NYSE: XRX) ninth annual “Path to Paperless” mortgage survey. Survey ...