Call centers, vitally important to businesses such as airlines and credit card companies, often have agents who say they feel isolated, receiving little feedback on how they are interacting with customers. To help, Xerox researchers have invented software that uses gaming techniques to provide feedback and encourage teamwork.
Results for
Xerox-Government and Transportation Sector Technology Delivery Center Achieves ISO 9001 Quality Management System Certification
March 06, 2014
Xerox (NYSE: XRX) today announced that its Government and Transportation Sector Technology Delivery Center (GTS TDC) has achieved ISO 9001:2008 Quality Management System Certification.
Transportation Services
Government Processing Services
IT Services
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United States
Xerox-Government and Transportation Sector Technology Delivery Center Achieves ISO 9001 Quality Management System Certification
March 06, 2014
Xerox (NYSE: XRX) today announced that its Government and Transportation Sector Technology Delivery Center (GTS TDC) has achieved ISO 9001:2008 Quality Management System Certification.
Xerox (NYSE: XRX) will help doctors improve patient engagement and delivery of care, following a $28 million contract with PatientPoint.
Xerox (NYSE: XRX) will help doctors improve patient engagement and delivery of care, following a $28 million contract with PatientPoint.
HELP, Inc. Selects Xerox to Support Motor-Carrier Technology
February 13, 2014
HELP, Inc., a non-profit, public-private partnership dedicated to motor-carrier safety, has selected Xerox (NYSE: XRX) to provide technology solutions, site operations and customer service for PrePass.
HELP, Inc. Selects Xerox to Support Motor-Carrier Technology
February 13, 2014
HELP, Inc., a non-profit, public-private partnership dedicated to motor-carrier safety, has selected Xerox (NYSE: XRX) to provide technology solutions, site operations and customer service for PrePass.
Xerox Expands Healthcare Research at Hospitals in India, New York
February 06, 2014
Xerox (NYSE: XRX) has been selected to improve the healthcare claims pricing strategy for the Department of Veteran Affairs, Veterans Health Administration (VHA).